FAQs

Attendee

Where is the next Kitchen & Bath Industry?

The Kitchen & Bath Industry Show will be at the Orange County Convention Center, 9800 International Dr, Orlando, FL 32819. The Expo Floor will be open February 9-11, 2021, in the West and South Halls. 

What are the Kitchen & Bath Industry Show Expo Floor hours?

Tuesday, February 9, 2021: Coming soon! 

Wednesday, February 10, 2021: Coming soon!

Thursday, February 11, 2021: Coming soon!

What are the Kitchen & Bath Industry Show Conference Program hours?

Tuesday, February 9, 2021: Coming soon!

Wednesday, February 10, 2021: Coming soon!

Thursday, February 11, 2021: Coming soon! 

For information on the Kitchen & Bath Industry Show Conference Program, please click here.

How much does it cost to attend Kitchen & Bath Industry Show?

For pricing information to attend the Kitchen & Bath Industry Show, please click here.

How do I register?

Attendees can register online beginning on September 1, 2020 by clicking here

If I need to cancel my registration, will I receive a refund?

Registration for KBIS 2021 is non-refundable. This includes Expo Only passes, Conference passes and Special Events. However, registrants unable to attend may send a substitute by bringing the registrant’s confirmation letter to the onsite Registration counters at the Orange County Convention Center to receive a badge for admission.

What are the on-site registration hours?

Onsite Registration hours will be shared soon. 

Can I register on-site?

Yes, please visit the Registration counters marked “Not Registered? Sign Up Here” in KBIS Registration Tent during registration hours.

When will I receive my badge?

Badges will be mailed to attendees registered by January 8, 2021. Lanyards can be picked up on-site at the Lanyard Pickup counters in all onsite Registration locations.

If you register after January 8, 2021, you will need to pick up your badge and lanyard onsite at the Registration counters marked “Registered? Print Badge Here” in the KBIS Registration Tent during registration hours.

If you need to register onsite or need to make changes to your registration, you can do thisat the Registration counters marked “Not Registered? Sign Up Here” in the KBIS Registration Tent during registration hours.

*Please note, international badges will not be mailed.

Who attends the Kitchen & Bath Industry Show?

The Kitchen & Bath Industry Show is open to industry professionals only.

Can I bring my child to the show?
Yes. Children under 18 must be accompanied and supervised at all times while on the exhibit floor. Registration for children is complimentary and must be done on-site. All children except infants in backpacks or slings must be registered and badged to be admitted to the exhibit areas. Strollers for children are permitted in the exhibit areas during published show hours. Attendees assume all risks associated with the use of strollers on the show floor, including but not limited to personal injury or property damage.
Can I take photographs during the show?
Show Management is respectful of the time and resources utilized by each exhibitor and speaker in the research and development of new and exciting products for the kitchen and bath marketplace. In an effort to protect our exhibitors and speakers, unauthorized photography or video recording is not allowed on the Expo Floor or in Conference Session rooms at the Kitchen & Bath Industry Show without first obtaining permission from the exhibitor or speaker. Violators will be ejected from the show and could be denied entry to future KBIS events and/or be prosecuted.
How do I get an International Visa letter of invitation?
During the registration process, if a country outside of the United States is selected, you will have the option of requesting an invitation letter to be emailed to you.
How can I make hotel arrangements?

Hotel reservations can be made online through the Hotel Reservations page of the KBIS website. onPeak is the official housing agent for the Kitchen & Bath Industry Show.

Is shuttle service available between my hotel and the Orange County Convention Center?

Shuttle service information for 2021 coming soon.

How do I get to the Orange County Convention Center if I am driving?

Click here for driving directions and more information on transportation around the Las Vegas Convention Center.

Is parking available at the Orange County Convention Center?

Limited parking is available at the Orange County Convention Center for a daily fee.

Is parking available at the Orange County Convention Center?

Limited parking is available at the Orange County Convention Center for a daily fee.

Will food be available during the show?

The Orange County Convention Center offers a variety of dining locations both inside the exhibit hall and in the concourse. There will also be multiple food trucks open in outdoor exhibit areas

Are wheelchair and/or scooter rentals available at the Orange County Convention Center?

The Orange County Convention Center has wheelchair ramps, automatic doors, passenger elevators and accessible restrooms for those who need them.

Scooter and wheelchair rental services are provided by Scootaround. Through the on-site rental location, guests can rent mobility scooters, wheelchairs and oxygen equipment for events held at the convention center.

Please note:

  • Advance reservations are encouraged for a scooter or wheelchair rental by visiting the Scootaround website. Please call 1-888-441-7575 for more information.
  • Pick-up and drop-off locations for scooters and wheelchairs are located at the FedEx Office Business Centers in the respective concourses.
What other attendee services are available at the Orange County Convention Center?

To learn about all services, please click here.

Where and when are future KBIS shows?

KBIS 2021 will be at the Orange County Convention Center in Orlando, FL, once again co-locating with the International Builders’ Show, February 9-11, 2021.

Exhibitor

Not an exhibitor? How do I reserve a booth?

Please visit the Exhibit/Inquire page or contact your account executive for more information.

When can we move in to our booth?

To determine your scheduled targeted freight move-in date and time, refer to the color-coded Target Freight Move-In Floor Plan for Halls WA1-WA4 in the West Building or Hall SA in the South Building based on your booth location.

If you are shipping direct to the Orange County Convention Center or delivering your freight personally, your shipment should arrive on your targeted date after the time indicated.
If you are shipping to Freeman’s Advance Warehouse, your shipment will be delivered to your booth on your targeted date by the time indicated.

To help assist with the acceptance and delivery of your shipment, please use the correct color label for your booth space as indicated in the KBIS 2021 Exhibitor Services Kit for ALL warehouse and show site deliveries.

* Due to the constraints of move-in, show management and Freeman may not be able to accommodate any targeted freight move-in day change requests.

** To allow sufficient time to complete the laying of the aisle carpet and overall cleaning of the exhibit hall for show opening, all crates and skids must be tagged and removed from the exhibit floor by the day and time noted below based on your target freight move-in date. Dates coming soon.

Violation of this policy will result in immediate equipment removal from the building with a minimum $500.00 cleaning fee that will be added to your invoice. When equipment is within compliance, it can be used within your booth space.

Any crates without empty or access storage labels will be tagged by the floor managers or the General Service Contractor and will be removed from the exhibit hall whether they are full or empty. Any retrieval or movement of these materials to finish set up of the booth will be at exhibitor’s expense.

All exhibits must be fully installed by 5:00 PM on February 8. Work can continue within the confines of your booth space.

Will late access to the exhibit hall be allowed?

Exhibitors will be granted 24-hour access to the exhibit hall during move-in, show days, and move-out provided they have an exhibitor badge. For those exhibitors that do not receive their exhibitor badge in the mail, the appropriate daily wristband must be worn on your wrist for 24-hour access to the exhibit hall until onsite registration is open.

Please note that the exhibitor service desk will only be in operation during the hours of 8:00 AM – 5:00 PM on all days and not all services will be available outside of these hours.

EAC’s wearing the appropriate daily wristband will be granted 24-hour access to the exhibit hall during all exhibitor move-in days and during move-out days starting at 5:00 PM on Thursday, February 11.

Does KBIS have a “clean floor policy”? When do my crates and skids need to be clear from the show floor?

In order to create a safe, clean environment for a successful KBIS 2021, a Clean Floor Policy will be enforced. Please discuss this policy with all EACs involved in your booth construction.

Policy states:

*** ALL CUTTING/SAWING EQUIPMENT MUST HAVE DUST COLLECTION BAG ATTACHMENTS OR HAVE CONTAINERS FOR COLLECTION WHILE CUTTING IS PERFORMED. FOR THE SAFETY OF ALL PERSONNEL, FLOORS MUST BE SWEPT AND FREE OF DEBRIS. IF YOU REQUIRE CLEANING ASSISTANCE, PLEASE REFER TO THE CLEANING ORDER FORM FOR SERVICES. BEGINNING MONDAY, FEBRUARY 8, ALL CUTTING/SAWING MUST BE WITHIN THE CONFINES OF YOUR BOOTH SPACE. ***

If you are not able to work within your booth area or use dust collections bags, a cutting/sawing area will be available for exhibitor use. Cutting/sawing areas are located outside of South Hall, North Hall and Central Hall. Please refer to FreemanOnline for location maps.

Violation of this policy will result in immediate equipment removal from the building with a minimum $500.00 cleaning fee that will be added to your invoice. When equipment is within compliance, it can be used within your booth space.

Any crates without empty or access storage labels will be tagged by the floor managers or the General Service Contractor and will be removed from the exhibit hall whether they are full or empty. Any retrieval or movement of these materials to finish set up of the booth will be at exhibitor’s expense.

All exhibits must be fully installed by 5:00 PM on February 8. Work can continue within the confines of your booth space.

There will be no exception to this policy.

This clean floor policy will allow Freeman, our General Service and Cleaning Contractor, sufficient time to complete the overall cleaning of the exhibit hall, the aisle carpet, reduce airborne construction debris, as well as provide exhibitors the space to complete their booth set up.

What are the Kitchen & Bath Industry Show expo floor hours?

Tuesday, February 9, 2021: 9:00 AM – 5:00 PM
Wednesday, February 10, 2021: 9:00 AM – 5:00 PM
Thursday, February 11, 2021: 9:00 AM – 5:00 PM

When can we break down our booth?

Exhibitors may begin dismantling their displays immediately after the show closes at 5:00 PM on Thursday, February 11.

The return of empty containers will begin immediately after the aisle carpet and display vehicles are removed from the exhibit hall. To expedite the return of empty containers, all aisles are to be kept entirely clear of exhibit material so that all aisle carpet may be removed.

In agreement with the Exposition Terms and Conditions, exhibitors may not dismantle or remove any portion of their exhibit prior to the 5:00 PM closing time on Thursday, February 11. This rule will be strictly enforced and failure to follow this rule may result in monetary penalties or loss of priority points.

In order to assure all exhibitors of an expedient move-out, complete cooperation is required between exhibitors and Freeman. All vehicular movement at the Orange County Convention Center loading docks must be coordinated and approved by Freeman in advance.

The posted move-out schedule and hours of operation for the exhibitor service desk are as follows:

Thursday, February 11, 2021: 5:00 PM – 10:00 PM
Friday, February 12, 2021: 8:00 AM – 5:00 PM
Saturday, February 13, 2021: 8:00 AM – 5:00 PM
Sunday, February 14, 2021: 8:00 AM – 12:00 PM

Exhibitors will be granted 24-hour access to the exhibit hall during move-out provided they have an exhibitor badge. EAC’s wearing the appropriate daily wristband will be granted 24-hour access to the exhibit hall during all exhibitor move-out days starting at 5:00 PM on Thursday, February 11.

Where do I ship my booth materials?

The location to which you ship your materials depends on the time frame in which you ship your materials, the type of shipment being sent, and whether you are shipping to Freeman’s advance warehouse or directly to the Orange County Convention Center.

To help assist with the acceptance and delivery of your shipment, please use the correct color label for your booth space as indicated in the KBIS 2021 Exhibitor Services Kit for ALL warehouse and show site deliveries.

The most convenient method of shipping is to the Freeman Advance Warehouse. You will receive confirmation of receipt and the materials will be delivered to your booth by your targeted freight move-in day and time for when you arrive onsite to begin setting up. The Freeman Warehouse will begin to receive crated, boxed or skidded materials beginning Monday, January 4, 2021 through Wednesday, January 27, 2021. Please note that the Freeman Warehouse does not accept uncrated freight (loose, pad-wrapped material, and/or skidded machinery), COD shipments, hazardous materials, freight requiring refrigeration or frozen storage, a single piece of freight weighing more than 5,000 pounds, or a single piece of freight beyond the dimensions of 108” high x 93” wide.

The advance shipment address is:

Exhibiting Company Name

Booth Number

KBIS 2021

c/o Freeman

10088 General Drive

Orlando, FL 32824

The alternative method is to ship directly to show site with your shipment arriving on your scheduled targeted freight move-in day. Freeman will receive shipments at the facility on target dates and certified weight tickets must accompany all shipments. Please refer to the Targeted Freight Move-In Floor Plan for Halls WA1-WA4 in the West Building or Hall SA in the South Building based on your booth location to determine your scheduled target date and time.

The show site shipping addresses are:

West Hall WA1-WA4:

Exhibiting Company Name

Booth Number

KBIS 2021

c/o Freeman

Orange County Convention Center

9800 International Blvd

Orlando, FL 32819-8111

 

South Hall SA:

Exhibiting Company Name

Booth Number

KBIS 2021

c/o Freeman

Orange County Convention Center

9800 Universal Blvd

Orlando, FL 32819-8111

Show site deliveries for KBIS will be marshaled and a marshaling yard map is included in the KBIS 2021 Exhibitor Services Kit. Drivers must check in at the marshaling yard no later than 2:30 PM on your targeted move-in day in order to be off-loaded on the same day. Show site deliveries do not have a guaranteed time and are handled on an “as checked in and received” basis.

What is the Marshaling Yard and why do I have to go there?

The address to the marshaling yard is: 10088 General Drive, Orlando, FL 32824.

All delivering carriers must check in at the marshaling yard prior to delivering to the facility. Drivers must check in no later than 2:30 PM on the assigned target freight move-in date to be off-loaded. All carriers will be assigned an unloading number according to driver check-in time.

Please be advised that certified weight tickets are required when checking into the marshaling yard.

Can I use my own dolly/hand truck and move my stuff in to my booth?

No, only materials that can be hand carried by one individual in one trip may be brought into the exhibit hall by an exhibitor. Multiple trips by one person is not allowed. Freeman offers Cart Service from the designated POV area at the Orange County Convention Center to your booth. If you have questions, please contact Freeman Customer Service at 407-816-7900 or FreemanOrlandoES@freeman.com.

Can I set up my own booth?

Exhibitors are allowed to set-up and dismantle your own booth provided the staff utilized is employed full-time by the exhibiting company.

If you are using an Exhibitor Appointed Contractor (EAC), please complete the online Exhibitor Appointed Contractor Form for each EAC. The EAC’s certificate of insurance must also be submitted as an attachment when submitting this form.

If you have any questions about EAC requirements, please contact Déja Yuan, Operations Coordinator, at 770-291-5546 or deja.yuan@emeraldxcom.

Where can I find the Kitchen & Bath Industry Show Exhibitor Service Manual?

The KBIS 2021 Exhibitor Services Kit will be available in early August through the Exhibitor Service Center page of the KBIS website.

How do I order items for my booth (i.e., carpet, electrical, furniture)?

The KBIS 2021 Exhibitor Services Kit will be available in early August through the Exhibitor Service Center page of the KBIS website for order forms and online ordering.

What equipment and services are included with my booth?

Linear, Corner and Perimeter booths
• 8’ high pipe and drape back wall.
• 3’ high pipe and drape side rails.
• 7” x 44” booth identification sign with company name and booth number.

Peninsula and End-Cap booths
• 8’ high pipe and drape back wall.
• 7” x 44” booth identification sign with company name and booth number.

Split Island booths
• 8’ high pipe and drape back wall.
• 7” x 44” booth identification sign with company name and booth number.

Island booths do not come with back drape. If it is desired, it may be ordered from Freeman.

All other equipment and services are the responsibility of the exhibitor and can be ordered using the KBIS 2021 Exhibitor Services Kit available through the Exhibitor Service Center page of the KBIS website.

Please note that KBIS is a No Concrete Show and all booths must order or supply their own carpet or flooring within their purchased booth space.

Can I have a hanging sign over my booth?

Only exhibitors in island, split island, and peninsula booths that are 400 square feet or larger may have a hanging sign over their booth. For more information on the regulations pertaining to hanging signs, please refer to the Hanging Sign & Graphics Guidelines in the KBIS 2021 Exhibitor Services Kit.

If your hanging sign does not comply with the KBIS Hanging Sign & Graphics Guidelines, please submit for a variance approval from KBIS Show Management using the Booth and Hanging Sign Variance Request Form. If your hanging sign complies with the KBIS Hanging Sign & Graphics Guidelines, a waiver submission is not required.

The Orange County Convention Center is the exclusive provider of aerial rigging services inside the exhibit hall. For more information on aerial rigging services or to place an aerial rigging order, please see the OCCC Aerial Rigging and Hanging Sign forms in this kit.

OCCC Aerial Rigging will only hang signs, they do not construct them. Hanging signs must be constructed using hired Freeman labor, the exhibiting company’s full-time staff, or the exhibiting company’s qualified EAC staff. The construction of hanging signs should be completed prior to the scheduled rigging time. OCCC Aerial Rigging may request that a statement of structural integrity be signed by the exhibitor or EAC prior to hanging the sign.

All hanging signs should be shipped separately to the Freeman Advance Warehouse using the appropriate Hanging Sign Shipping Labels found in the KBIS 2021 Exhibitor Services Kit.

How do I find out if my booth meets all regulations?

Exhibitors should first reference the Booth Design & Construction Guidelines for the type of booth space leased and the Hanging Sign & Graphics Guidelines (if you qualify and plan to have a hanging sign) in the KBIS 2021 Exhibitor Services Kit. If your booth design or hanging sign do not comply with the KBIS Booth Design & Construction Guidelines or Hanging Sign & Graphics Guidelines, please submit for a variance approval from KBIS Show Management using the Booth and Hanging Sign Variance Request Form. If your booth design and/or hanging sign complies with the KBIS Booth Design & Construction Guidelines and Hanging Sign & Graphics Guidelines, a waiver submission is not required.

What insurance coverage do I need and who should be listed as additional insured?

KBIS Show Management requires each exhibiting company and Exhibitor Appointed Contractor (EAC) to carry general liability insurance, automotive liability (if applicable) and workmen’s compensation coverage.

As stated in your Exhibit Space Agreement, an exhibitor shall, at their own expense, secure and maintain through the terms of your booth space contract, including move-in and move-out days, the insurance listed below. All such insurance shall be primary of any other valid and collectible insurance of the exhibitor and shall be written on an occurrence basis. Claims made policies are not acceptable and do not constitute compliance with exhibitor’s obligations under this paragraph.

The following three types of insurance are required:

  • Workers’ Compensation insurance, unless you are the sole proprietor. Sole proprietor is a business entity that is owned and run by one individual. If you have even one other person in the booth working with you, you will need worker’s compensation coverage.
  • Comprehensive General Liability insurance with limits not less than $1,000,000 each occurrence, $2,000,000 aggregate, combined single limit for bodily injury and property damage, including coverage for personal injury, contractual, and operation of mobile equipment, products and liquor liability (if applicable);
  • Automobile Liability insurance with limits not less than $500,000 each occurrence combined single limit for bodily injury and property damage, including coverage for owned, non-owned and hired vehicles, including loading and unloading operators. Auto coverage is only required if there is a vehicle in your booth or if you are using a designated loading/unloading area i.e. POV area.

Comprehensive general liability and automobile liability insurance policies shall name as additional insured Emerald, the Event Facility, and each of its subsidiaries, affiliates, officers, directors, employees, agents and representatives.  These dates cover move-in, show days and move-out. If requested, copies of additional insured endorsements, primary coverage endorsements and complete copies of policies satisfactory to Emerald, shall be furnished to Emerald 60 days before the first day of the Event. Certified copies of the Certificates of Insurance or policies shall provide that they may not be cancelled without 30 days’ advance written notice to Emerald.

The following information MUST be contained on the certificate:

  • “Producer” – Name, address and phone number of insurance carrier
  • “Insured” – Company Name, Address, Phone number and Booth Number of Company Insured
  • “Coverage” – Coverage must be provided for Comprehensive General Liability, Automotive Liability (if applicable), and Workmen’s Compensation, complete with policy numbers, effective dates of coverage and limits of coverage.
  • “Description of Special Items” – “Emerald-KBIS 2021, the National Kitchen and Bath Association, Freeman, the Orange County Convention Center, and each of its subsidiaries, affiliates, officers, directors, employees, agents and representatives” must be listed as additional insured for the dates February 1-15, 2021.
  • “Certificate Holder” – Information should be written as:
    Emerald – KBIS 2021
    1145 Sanctuary Parkway, Suite 355, Alpharetta, GA 30009-4772
    Attn: Déja Yuan

For more information, e-mail: deja.yuan@emeraldx.com

Certificates of Insurance for exhibiting companies must be submitted to KBIS Show Management using the online Exhibitor Insurance Submission Form. Certificates of Insurance for each  individual exhibitor appointed contractor (EAC) must be included when submitting the EAC Notification Form & Insurance Submission Form to KBIS Show Management. Be sure the name of the attachment reflects the name of the insured company. Exhibitors will not be allowed access to the exhibit hall or to begin set-up until Show Management has received a Certificate of Insurance through the online forms above.

If you do not have insurance that meets the requirements, insurance can be procured from the Marsh Total Event Exhibitor Insurance Program or your insurance provider.

For more information on exhibitor insurance, please refer to the Insurance Requirements section in the KBIS 2020 Exhibitor Service Manual

How do I find out my booth number and/or where I am located on the show floor?

Your booth number can be found by logging in to your KBIS Exhibitor Console using the following steps:

  1. Login in to your KBIS Exhibitor Console.
  2. Scroll down and find the Invoices and Logistics section.
  3. Under this section, click on the link for Important Exhibitor Forms.
  4. Click on the link for the online form you need to complete and submit.
How do I register my exhibitor booth personnel?

Booth personnel may be registered online by going to the KBIS Exhibitor Console. Badges will be mailed to the main contact for all staff registered before January 8, 2021. Badges are only mailed to companies within the United States. Staff registered after January 8, 2021 and international exhibitors will need to pick up their badges at registration onsite.

Each exhibiting company may register 5 staff members per 100 net sq. ft. of exhibit space at no charge. Additional staff may be registered for an additional per person charge. Buyers, customers, and exhibitor appointed contractor personnel are not to be registered as exhibitors.

Can I register for KBIS onsite?

KBIS onsite registration will be open in both the West Building on Level 1 and in the South Building in Room S220 on Level 2 at the Orange County Convention Center during the following schedule:

Sunday, February 7, 2021: 8:00 AM – 5:00 PM
Monday, February 8, 2021: 7:00 AM – 7:30 PM
Tuesday, February 9, 2021: 7:00 AM – 5:00 PM
Wednesday, February 10, 2021: 8:00 AM – 5:00 PM
Thursday, February 11, 2021: 8:00 AM – 5:00 PM

What are the on-site registration hours?

KBIS onsite registration will be open in both the West Building on Level 1 and in the South Building in Room S220 on Level 2 at the Orange County Convention Center during the following schedule:

Sunday, February 7, 2021: 8:00 AM – 5:00 PM
Monday, February 8, 2021: 7:00 AM – 7:30 PM
Tuesday, February 9, 2021: 7:00 AM – 5:00 PM
Wednesday, February 10, 2021: 8:00 AM – 5:00 PM
Thursday, February 11, 2021: 8:00 AM – 5:00 PM

When will I receive my badge?

Badges are only mailed to companies within the United States. Badges will be mailed to the main contact for all personnel registered by January 8, 2021. Lanyards can be picked up onsite at the Lanyard Pickup counters in all onsite registration locations.

Staff registered after January 8, 2021 and international exhibitors will need to pick up their badges and lanyards onsite at the registration counters marked “Registered? Print Badge Here” in all onsite registration locations.

Anyone needing to register onsite or make changes to their registration can do this onsite at the registration counters marked “Not Registered? Sign Up Here” in all onsite registration locations.

How many exhibitor badges do I get for my company

Each exhibiting company may register 5 staff members per 100 net sq. ft. of exhibit space at no charge. Additional staff may be registered for an additional per person charge. Each exhibitor also receives 4 free 3-day Voices from the Industry badges for anyone on your team. Buyers, customers, and exhibitor appointed contractor personnel are not to be registered as exhibitors.

How do I get an International Visa letter of invitation?

Once your company has paid in full for the exhibit space, you may register your staff. During the registration process, if a country outside of the United States is selected, you will have the option of requesting an invitation letter to be emailed to you.

What is a Show Directory listing and how do I make sure my company is listed properly?

A Show Directory listing is the contact information and product categories that will be published both on the KBIS website and in the printed Show Directory. It is a key tool in providing information about your company to attendees before, during and after the show.

Your company information can be updated by logging in to your KBIS Exhibitor Console. The final deadline for entering and/or updating your information to be included in the printed Show Directory is December 11, 2020.

What other opportunities are available for promoting my company?

Our goal at the Kitchen & Bath Industry Show is to find the best ways to put exhibitors in touch with their audience and to help you make sales. That’s was the objective in mind when we developed several sponsorship and promotional opportunities that will enhance your presence at the show. To learn more, please go to the Advertising and Sponsorship page of the KBIS website or contact your sales account executive.

Can I reserve a private meeting room at the Orange County Convention Center or one of the hotels in the KBIS hotel block?

To reserve a meeting room at the Orange County Convention Center, please contact your KBIS sales account executive. Meeting rooms are limited and available on a first-come, first-served basis.

To reserve a meeting room at one of the hotels in the KBIS hotel block, please start by reaching out to the desired hotel. The hotel will then contact KBIS Show Management for approval. Please note that only companies exhibiting at KBIS 2021 are eligible to reserve a hotel meeting room and activity cannot overlap with show hours on February 9-11.

Can I get an attendee list?

For privacy purposes, attendee lists are only available through a third-party list rental program. To learn more, please contact your sales account executive.

Can I provide samples of food and/or beverages in my booth?

Centerplate is the exclusive food and beverage provider for the Orange County Convention Center. For questions regarding food and/or beverage sampling, please contact:

Kelsey Kercado
Centerplate at the Orange County Convention Center
Phone: 407-685-5760
E-Mail: Kelsey.Kercado@centerplate.com

How can I make hotel arrangements?

Hotel reservations can be made online through the Hotel Reservations page of the KBIS website beginning on September 1, 2020. onPeak is the official housing agent for the Kitchen & Bath Industry Show.

Is shuttle service available between my hotel and the Orange County Convention Center?

Complimentary shuttle bus service will be provided to and from the Orange County Convention Center and the official show hotels that are not within walking distance. Shuttles will stop at both the West and South Buildings. Signs will be posted at the official show hotels and the Orange County Convention Center indicating the schedules, pick-up and drop-off points. The schedule will be as follows:

Tuesday, February 9, 2021: 6:30 AM – 6:00 PM
Wednesday, February 10, 2021: 6:30 AM – 6:00 PM
Thursday, February 11, 2021: 6:30 AM – 6:00 PM

How do I get to the Orange County Convention Center if I am driving?

Click here for driving directions to the Orange County Convention Center.

Is parking available at the Orange County Convention Center?

Click here for parking information at the Orange County Convention Center.

How can I reach NKBA? How can I become an NKBA member?

View contact information for the NKBA. The number for the NKBA is 800-843-6522. Learn more about joining the NKBA.

Will food be available during the show?

Centerplate at the Orange County Convention Center offers a variety of retail concepts that will be available during KBIS. To download a list of Centerplate’s retail concepts, click here.

Are wheelchair and/or scooter rentals available at the Orange County Convention Center?

Scooter and wheelchair rental services are provided by Scootaround. Through the onsite rental location, guests can rent mobility scooters, wheelchairs and oxygen equipment for events held at the convention center.

Please note:

  • Advance reservations are encouraged for a scooter or wheelchair rental by visiting the Scootaround website. Please call 1-888-441-7575 for more information.
  • Pick-up and drop-off locations for scooters and wheelchairs are located at the FedEx Office Business Centers in the respective concourses.
Where and when are future KBIS shows?

KBIS 2022 will be held February 8-10, 2022 at the Orange County Convention Center in Orlando, FL, once again co-locating with the International Builders’ Show.

KBIS 2023 will be held January 31-February 2, 2023 at the Las Vegas Convention Center in Las Vegas, NV, once again co-locating with the International Builders’ Show.

What is the booth selection process for current KBIS exhibitors for KBIS 2021?

Details coming soon!

Who are the KBIS approved vendors?

The list of approved KBIS vendors can be found in the KBIS 2021 Exhibitor Services Kit that will be available in early August through the Exhibitor Service Center page of the KBIS website.

The Leading Kitchen And Bath Design Event!