FAQs

General

Attendee

Exhibitor

Registered for KBIS 2021 and have questions about refunds or cancellations? Visit our refund/cancellation FAQ page.

General

Tell me about KBIS Virtual.

The Kitchen & Bath Industry Show® (KBIS), North America’s largest trade show dedicated to all aspects of kitchen and bath design, will be all-virtual in 2021. KBIS Virtual will be an inspiring, interactive online platform that showcases the latest industry products, trends and technologies, provides meaningful programs, and offers professional development opportunities. The ultimate digital destination for attendees to network, exchange ideas and be inspired by leading thinkers and doers. KBIS will remain the place where the Kitchen + Bath industry connects.

When is the event?

The live event will be February 9-12, 2021. The virtual platform (including all content and booths) will be available on-demand through March 31, 2021.

Where is the event?

KBIS Virtual will be hosted on kbisconnect.com. All registrants will be notified when the platform is open, scheduled for January 2021.

When are the Expo Hall hours?

The Expo Hall will be open Tuesday through Thursday from 10:00 AM ET to 6:00 PM ET, and closing at 3:00 PM ET on Friday. 

What are the future dates for KBIS 2022?

February 8-10, 2022 in Orlando, Florida.

Attendee

What should I expect at KBIS Virtual?

You can expect:

  • Product discovery from leading kitchen and bath brands
  • Immersive virtual booth experiences
  • Live chat, face to face meetings and product demonstrations
  • Interactive panel discussions, keynotes and award events
  • Topical networking lounges and breakout rooms
  • Networking through community and forums
  • Professional development opportunities (60+ Voices from the Industry sessions) *Requires registration upgrade
  • Access to the International Builders’ Show (IBS) virtual exhibitors
  • Exclusive access to KBIS Virtual On-Demand, through March 31
How much does it cost?

The Expo Hall experience is free for NKBA Members and $50 for non-members. There are additional fees for Voices from the Industry access. View all registration packages and pricing.

Your KBIS Virtual registration will also include access to IBSx, the NAHB International Builders’ Show virtual experience.

When will the virtual platform open?

In January you will receive a welcome email from noreply@kbisconnect.com where you will be prompted to create login credentials to access the virtual platform.

How can I join the NKBA and get a discounted rate?

Expand your professional network, become established in your local kitchen and bath community, and much more through the NKBA. It’s easy to join. Join today or learn more.

What time zone are the sessions and events in?

All sessions and events will be listed in Eastern Standard Time (EST).

Exhibitor

I am currently contracted to exhibit at the show. Who do I contact about my booth space?

Please expect an email from us in the next few days that will provide options for your funds. Please remember to check your spam folder in case you do not see this email.

For any questions related to the options provided, please contact your Account Executive.

Can I roll funds paid towards KBIS 2021 to KBIS 2022?

Yes! Please review the full policy.

Can I roll funds paid towards the KBIS 2021 virtual event?

Yes! Please review the full policy.

Will KBIS Virtual be offering virtual sponsorship opportunities?

Yes! View booth package and sponsorship opportunities here.

I booked a badge scanner through Experient. How do I get a refund?

Please send an email to answers.leadservices@experient-inc.com with a copy of your receipt/confirmation or invoice number. Please allow 7-10 business days for processing by Experient.

Will I get the same booth location for KBIS 2022?

Not necessarily, as booth selection is based on priority points, not first-right-of-refusal. An explanation of the KBIS 2022 space selection process can be found here.

Is the floorplan staying the same for KBIS 2022?

KBIS 2022 will be in Orlando, Florida in the same halls as KBIS 2021 (West and South Halls of the Orange County Convention Center).

What options will be available in the virtual platform?

We will be providing three different sponsorship levels for exhibitors to choose from in the virtual platform. There will also be additional opportunities beyond those levels for added exposure. View booth package and sponsorship opportunities here.

Will KBIS and IBS have a joint virtual platform?

Yes. KBIS and IBS will co-locate virtually and use the same base platform. Attendees will have access to both shows.

Will the virtual event date be the same as the onsite event dates?

The virtual event date will be the week of February 8th, 2021.

Will I receive priority points towards KBIS 2022 if I exhibit in the 2021 virtual event?

Yes! Link to policy revision here.

The Leading Kitchen And Bath Design Event!